To Whom It May Concern:
I purchased a new board in December for my son. After a few days of surfing the board split in two pieces?
Is there a problem with the quality or manufacturing process of these boards?
I find it annoying that my son can not get any interaction from the dealer or FireWire customer service?
Is it customary in California to sell products and not support them?
I would think that your image as a surfboard manufacturer would at least compel you to investigate if your board had a flaw?
Very disappointed with your quality but more so with your lack of supporting your product.
Is there a regional manager in the San Diego area?