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Thread: Wood at bottom of fin box

  1. #1
    Junior Member
    Join Date
    Jun 2012
    Posts
    1

    Wood at bottom of fin box

    Bought a 5' 8" FST Sub scorcher recently. After 3 surfs at pretty mellow beach break, the side fin box has been ripped out through a standard turn (no damage to the board AT ALL before!) I noticed the tail slide out whilst mid turn and when I inspected the damage, the fin system had been torn out and de-laminated of the bottom of the board.
    I noticed that at the bottom of the fin box was a piece of plywood. This must have been added during the manufacturing process as a fault, or in attempt to raise the fin box up after the hole for the box being drilled too deep. The resin has not taken to the wood and caused a serious weakening to the box.
    I have contacted (tried) Firewire customer services twice regarding this matter for an explanation as to the reason for the wood being there and have had no reply. I am very disappointed with a) the quality of maufacture of the board and b) the disregard from Firewire regarding the issue.
    I will post photos of the wood ASAP.

  2. #2
    Administrator
    Join Date
    Nov 2011
    Location
    Carlsbad, CA
    Posts
    2,357
    Hey Subscorcher,
    FYI i have not seen your request here or gotten a message so why don't you pass an email my way using the address below and we'll see what is going on. Thanks.
    6'0 - 175lbs - 29yrs - SoCal -
    503 TG Baked Potato - 506 RF Potatonator - 506 WRF Vanguard - 510 FST Unibrow - 600 FST Michel Bourez - 600 FST Alternator - 602 FST Alternator Round - 603 FST Artillery
    Firewire Social: Facebook - Twitter - Vimeo - Youtube

    Hey All, use my Firewire email, [email protected] for emergency issues, not my forum inbox. However, please avoid contacting me directly with questions on choosing a board, just use the glorious forum. Cheers!

  3. #3
    Administrator
    Join Date
    Nov 2011
    Location
    Carlsbad, CA
    Posts
    2,357
    still waiting on this one here...
    6'0 - 175lbs - 29yrs - SoCal -
    503 TG Baked Potato - 506 RF Potatonator - 506 WRF Vanguard - 510 FST Unibrow - 600 FST Michel Bourez - 600 FST Alternator - 602 FST Alternator Round - 603 FST Artillery
    Firewire Social: Facebook - Twitter - Vimeo - Youtube

    Hey All, use my Firewire email, [email protected] for emergency issues, not my forum inbox. However, please avoid contacting me directly with questions on choosing a board, just use the glorious forum. Cheers!

  4. #4
    Elite Firewire Liaison prjwebb's Avatar
    Join Date
    Dec 2011
    Location
    Cornwall UK
    Posts
    2,654
    I passed on your email on another forum also and he said he was going to email you.

    It's strange when people post up complaining about not getting support but don't actually get in touch when you reach out to them....
    6'0" - 77kg - 170lbs
    502R FPT - DL front DS rears
    506D RVG - Soar Powerbase DL
    600Q FTJ/CBD - Soar Powerbase DL
    604R FFE - Soar Powerbase DL

  5. #5
    Administrator
    Join Date
    Nov 2011
    Location
    Carlsbad, CA
    Posts
    2,357
    he hit me with the thread from that other forum if you still have it...
    thanks!
    6'0 - 175lbs - 29yrs - SoCal -
    503 TG Baked Potato - 506 RF Potatonator - 506 WRF Vanguard - 510 FST Unibrow - 600 FST Michel Bourez - 600 FST Alternator - 602 FST Alternator Round - 603 FST Artillery
    Firewire Social: Facebook - Twitter - Vimeo - Youtube

    Hey All, use my Firewire email, [email protected] for emergency issues, not my forum inbox. However, please avoid contacting me directly with questions on choosing a board, just use the glorious forum. Cheers!

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