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WHERE CAN I BUY A BOARD?
CAN I ORDER A CUSTOM SURFBOARD?
FIREWIRE’S Limited Custom Program
We're excited about the release of Firewire's Limited Custom Program (LCP). Due to the complexity of the CAD design and our manufacture process, we've developed a set of parameters that will address the majority of hi performance custom requests.
As I'm sure you would agree, most surfers are looking to refine their true high performance surfboards with subtle dimension changes to suit their preferences. This program addresses that and we will certainly be expanding the options over time.
LCP boards will carry a $75.00 surcharge and a $250.00 deposit will be due at the time of order. As you know, our boards are infinitely more complex to design and build than a traditional PU and the $75.00 surcharge is a nominal fee and does not come close to covering the additional CAD time involved. The deposit is important as we do not want to go through the effort only to have a customer cancel the order after it has gone into production.
There will be a 10 - 12 week lead-time before boards are delivered to the Firewire dealer submitting the order, or if the customer prefers, we will drop ship direct to them if they pay the freight surcharge.
LCP order forms will be send to Firewire by our Retailers after customers have filled in all the information, and provided the deposit has been by the customer, we’ll start the order. If the customer then decides not to buy the board, it is our understanding that the Retailer may or may not refund the customers deposit and the Retailer will take ownership of the board and place it for sale on the floor, paying Firewire the balance due.
The LCP offers Firewire's cutting edge RapidFIRE Technology in the Alternator and Flexfire Series, our most high performance designs. The options below ensure that the LCP boards can be customized to meet a customer's 'dimensional' needs, but still remain true to the original design principles inherent in those boards.
- LCP boards will have the standard Flexfire or Alternator outlines, bottom contours and overall foils (no wings, channels, etc).
- LCP widths and thicknesses are offered in 1/8" increments, up to 3/4" narrower than the stock model and up to 1" wider. We will adjust the nose and tail widths to compensate for changes to our stock wide point and still retain the outline proportions of the Series you chose. For example, in a same width, the Flexfire Series has a slightly narrower nose and tail than the Alternator Series, so its important to spec the Series you'd like your custom dimensions applied to. Our website has a chart that shows the nose and tail widths that correspond to our stock model widths so you can get a feel for the outlines.
- LCP lengths are offered from 5' 10" - 6' 8" in 1" increments.
- All LCP boards will have the customer's name and dims on them unless requested otherwise.
Click here to download an USA custom order form
If you'd like to order a custom board in Japan or Australia, please contact your local Firewire retailer for the necessary forms
HOW DO I KNOW WHAT LENGTH BOARD TO GET?
Unlike some corky EPS boards, Firewire Surfboards are specifically designed with the densest part of the board on the rail, allowing you to bury the rail during carving turns while not compromising on speed and projection. While the 1lb core provides the flotation and liveliness, based on our experience there is no need to adjust dimensions when considering the switch from regular PU to a Firewire. This is most helpful to determine the right Firewire board to suit your needs.
CAN I ORDER ONLINE?
HOW MUCH DO THEY COST?
Firewire‘s USA manufacturers suggested retail price (MSRP) starts at $699.00 for the Alternator, Flexfire, Futura and Quadraflex Series, in white or solid colors. Fishtails and boards with printed graphics are slightly more expensive. Based on the cost of freight to certain regions, you may find slightly higher prices at some of our dealers.
Firewire boards are hand built and involve complex construction techniques. We believe these factors combined with the boards durability and performance offer our customers a good value at these prices.
WHY IS THERE A PLUG IN THE MIDDLE OF THE TOP DECK?
The vent in the center of the board incorporates a GORE–TEX membrane that allows air to escape but which water cannot penetrate. Therefore, it is unnecessary to loosen the valve at any time.
CAN MY BOARD GET DINGED?
Future Shapes Technology Firewire Surfboards are far more durable than the average surfboard but they are by no means indestructible. Fortunately the balsa rail on the FST boards is over half an inch thick and built from 3 x 4mm strips laminated together. Not only does it control the flex, but it also acts an incredible durable buffer should you bash rails; one of the most common ding locations. If you board is damaged, get out of the water as soon as possible to reduce the water absorption and amount of time it would then take for your board to dry out.
You can repair dings with standard store–bought epoxy resin; the kind that comes in the double plunger design with a single mixing nozzle at the end. The Solarez brand is now available in epoxy as well. As with any surfboard repair, be sure to completely dry out the damaged area before applying the epoxy resin. As more and more epoxy surfboards are sold, repair centers are now skilled at epoxy repair. Your local surf shop should now have information on credible repair centers.
WHAT ABOUT WEIGHT IN WINDY CONDITIONS?
There is no question that boards can be too heavy as well as too light. There is an optimum weight that does not compromise performance and strength. We’ve built boards across a wide range of weights and tested them in a variety of conditions. We’ve settled on weights that are noticeably lighter than a regular PU surfboard, considerably stronger and do not compromise performance in any conditions. Our boards are not feather light (which could lack drive or punch when hitting the lip), but they do benefit from a lower tracking coefficient due to the lighter weight, allowing rapid direction changes AND plenty of drive and projection. Most top pros ride boards considerably lighter than the stock PU surfboard. Firewiresprings give you the opportunity to ride a similar weight surfboard every day with the added performance of controlled flex.
WHERE ARE FIREWIRES MADE?
Initially all Firewires were built in Australia and San Diego. However, due to the labor intensive and complex nature of our construction, it soon became apparent that we would not be able to build our boards in these locations and still offer them at reasonable retail prices. Like most hi tech sports equipment, we had to move our production to Asia. But that's where our company has not followed the traditional path of out-sourcing production to third party Asian manufacturers.
We took the difficult and expensive step of setting up our own factory in Thailand from scratch, owned and operated by Firewire and focused on building our boards. Not only has this allowed us to control our quality and protect our technology, but we've also implemented a western style of management (our full time Operations Manager and QC manager are both Australian surfers), and in doing so we've created a positive working environment for our staff.
All of our product design, research and development and testing is still done in Australia and San Diego.